M5 Technologies is proud to announce its collaboration with German IP Telecommunications equipment manufacturer Auerswald GmbH & Co.

In late February, M5 Technologies, formerly M5 Technologies , entered into a multi-year supply agreement with Germany-based Telecom equipment manufacturer Auerswald GmbH & Co. to manufacture and integrate M5T VoIP products, including its renowned carrier-grade E-SBCs, Media Gateways, and VoIP Adaptors. The first production order from Auerswald will be in the high six-digit range to accommodate the surge in demand.

Over the last 22 years, M5 Technologies has grown its presence in the German market through its popular Mediatrix products. Leading traditional German technology vendors and investors have strongly supported its growth in the European Markets. This new agreement aims to address the steadily increasing demand experienced in North American and Asian markets.

According to M5 Technologies’ Chief Executive Officer, Jerome Lagasse, “Given the complementary qualities and past success of each company, we believe that this relationship will provide expansionary and future growth opportunities to both corporations. M5T is excited to collaborate with the talented team of individuals at Auerswald GmbH & Co.!”

As an independent vendor of professional VoIP communication solutions, Auerswald never questioned Germany as the ideal manufacturing location. Headquartered in Cremlingen, the owner-operated company made a significant investment last year in their production facilities. M5 Technologies is now benefitting from the latest technology for SMT line that is fulfilling the highest standards in the industry. With more than 60 years of knowledge and experience in the electronic industry, Auerswald has built up a regional and international supply network that guarantees their ability to deliver. Auerswald GmbH & Co. has worked with various major players in the European telecom and car industry.

M5 Technologies delivers highly interoperable hardware to enable and secure telecommunication networks on the premise, and similar to Auerswald, M5T is focusing on quality and customer support excellence. The ready-to-market software components offered by M5 Technologies are being used in products in Europe and the Middle East and allow companies to massively increase their productivity by building full-fledged VoIP solutions.

The solutions provided by M5 Technologies include PSTN/TDM replacements, SIP trunk deployments, connecting legacy equipment to UCaaS software, such as Microsoft TEAMS and Skype for Business.


M5 Technologies is a Sherbrooke, Quebec, based global supplier of multimedia communication solutions, well-known for its reliable, carrier-grade Mediatrix gateways. With a focus on innovation and excellence in customer support, M5 Technologies delivers highly adaptive hardware and software components for business multimedia communications and collaboration. M5 Technologies is present worldwide with local representatives in North and Latin America, Europe, and the Middle East.

Use the following links to learn more about M5T Products and Solutions!

About Auerswald

Auerswald GmbH & Co. KG, headquartered in Cremlingen near Braunschweig and with branches in Hanover and Berlin, is one of the leading German vendors of communication solutions for VoIP infrastructures and is manufacturing exclusively in Germany. The focus of the family company, founded in 1960, is developing, producing and marketing highly scalable Soft-PBX solutions, future-proof VoIP appliances and corded SIP desktop telephones for efficient business telephony. The 360-degree portfolio is being enriched by IP-DECT multicellular-system, the Auerswald SIP-trunk with Audio-conference room, smartphone apps for mobile communication and products for door communication. The company, founded by Gerhard Auerswald and run by Christian Auerswald, is a high-end manufacturer and employs over 150 people.

Learn more about Auerswald GmbH & Co. here.

Connect Teams using the Mediatrix Sentinel SBC


Using an SBC – Session Border Controller – is the simplest and safest way to benefit from the integration of Unified Communications to the existing phone system in your enterprise. The Mediatrix SBC highly interoperable design offers unparalleled compatibility between your new UC solution (Microsoft Teams or any other) and major PBX brands and phone equipment.

The Sentinel SBC allows you to keep your existing system while adding voice and video conferencing, instant chat, presence, integrated third-party apps, and more!

  • Use your existing phone numbers with your new UC solution
  • Integrate your existing legacy PBX system and devices
  • Support for SIP trunks
  • Access to the PSTN

Collaborate anytime and anywhere on all devices!

Save time and money by choosing the field-proven and highly flexible Mediatrix Sentinel SBC and media gateway to integrate your existing phone system into the Unified Communications solution. With the Sentinel, you can gradually migrate to SIP while benefitting from advanced voice, video, and collaboration features.

SBC: Choose between two different platform sizes

The Mediatrix Sentinel facilitates scalability through a modular product design. Our SBCs support up to 2,000 users and are configurable with a mix of digital and analog phone interfaces (E1/T1 PRI, S/T BRI, FXS, and FXO).

SBC licenses can be generated on-demand, directly from a deployed unit, allowing you to have full budget control as you grow your business.

Microsoft Teams is a trademark or a registered trademark of US-based Microsoft and its affiliates. Mediatrix products are not affiliated with or endorsed by Microsoft.

M5 Technologies donates to Sherbrooke to fight the pandemic

Fundraising for Moisson Estrie

All around the world, the Covid-19 crisis is raising new challenges for companies and individuals. Conscious that we are living difficult times, M5 Technologies has donated a modest $950 in a gesture of solidarity to help our community.

Through Moisson Estrie, restaurant owners have joined the « Sherbrooke unie contre la Pandémie » campaign to collect funds in order to prepare thousands of ready-to-eat meals. The campaign aims at offering nutritive hot meals to those needing it the most, and to allow restaurants to remain in operation.

Mr Daniel Bergeron, M5 Technologies President and Chief Operating Officer, explains why he supports the Moisson Estrie campaign, « If there is something to learn from these troubling times, it is that we must take care and support the people around us. The situation worries me. We are aware and concerned that many families face, in silence, malnutrition situations, and that food assistance is vital to them. An organisation such as Moisson Estrie plays an essential role in our community, and the initiative in Sherbrooke against the pandemic deserves to be promoted and supported because restaurants will have their people back to work, as well as feeding thousands. »

The Moisson Estrie general manager, Mrs Geneviève Côté, mentions on the organisations’ website:  “Food banks receive great amounts of donations during the Holliday season but our stocks run out as summer approaches”. With school closures, layoffs and people being isolated to avoid the propagation of the coronavirus, requests for food aid have increased considerably.

To donate: https://laruchequebec.com/projet/sherbrooke-unie-contre-pandemie-7033/

Moisson Estrie: https://www.moissonestrie.com/

Mediatrix VoIP gateways successfully pass interop testing for netsapiens’ SNAPsolution

San Diego, US – April 15th, 2020 – M5 Technologies, Canada’s leading VoIP supplier, announces today the interoperability testing completion of its Mediatrix portfolio of gateways with the netsapiens’ award-winning Unified Communications and Collaboration Platform – SNAPsolution. netsapiens is a B2B provider of Unified Communications and Collaboration (UC&C) solutions to service providers.

By completing the interoperability testing for netsapiens’ UC&C tools, Mediatrix has proven its full compatibility allowing for unprecedented levels of flexibility, customization, and ease of use with the SNAPsolution.



Dave George, SVP of Revenue and CX at netsapiens

“By partnering together, netsapiens and M5 Technologies are facilitating better technical, marketing and sales collaboration,” said Dave George, SVP of Revenue and CX, netsapiens, “thus making it easier for our Service Providers to enhance their media gateway and analog terminal adapter offerings, and, greatly improving the end-customer experience.

With a number of deployments utilizing netsapiens’ SNAPsolution UC platform and Mediatrix devices already installed, we felt it was time to formalize the relationship and further collaboration with M5 Technologies. It will be exciting and beneficial having M5 Technologies participate in our upcoming User Group Meeting in August and collaborate in future joint customer opportunities.”

M5 Technologies is a pioneer in VoIP since 1992 and has been a major player in the industry since it emerged on the scene almost three decades ago. M5 Technologies is looking forward to developing a close relation with netsapiens, allowing service providers to benefit from excellent support, high reliability, and manageability of their voice systems.

About M5 Technologies

M5 Technologies is a global supplier of multimedia communication solutions, well-known for its reliable, carrier-grade Mediatrix gateways. With a focus on innovation and excellence in customer support, M5 Technologies delivers highly adaptive hardware and software components for business communications and collaboration. M5 Technologies is present worldwide with local representatives in North and Latin America, Europe, and the Middle East.

About netsapiens

We support and enhance the service provider, regardless of their size, by improving their operational efficiency and growing their customer base. Our award-winning signature UC&C platform – SNAPsolution, is right-sized to the service provider to offer a “sessions based, not seat based” customizable, easy-to-use platform that can be quickly deployed for maximum ROI. Take advantage of our expertise in VoIP, Hosted PBX (UCaaS), SIP Trunking, mobility, contact center, collaboration, B/OSS with automated device provisioning, multi-tenant (white-label) user portals, Geo-redundant architecture, and our recently released fast deployment “in a SNAP” managed infrastructure-as-a-Service (IaaS). Visit www.netsapiens.com for more information on our offerings.

[UPDATE: EVENT POSTPONED DUE TO COVID-19 OUTBREAK] Mediatrix Training Course – May 18th to 21st, 2020, in Greece



Due to the growing uncertainty around the coronavirus threat, we regret to inform you that The DGW & SBC training in Greece will be postponed until further notice. Those who have already registered will receive an email with more details shortly. The dates of training in Canada, scheduled for June 1st to 4th, will be reevaluated in the preceding weeks. Thank you for your patience and understanding under the circumstances, and we invite you to contact us with any questions


Level 2 certification

With hundreds of Mediatrix certifications issued since its inception, the DGW and SBC Training Session is a four-day course aimed to provide Telecom professionals with the knowledge to support Mediatrix operations at all levels.

Learn the best practices on installation, management, and troubleshooting when deploying SIP Trunks and Hosted Services with M5 Technologies products. The DGW and SBC Training Session will be handled according to the following program:



Athens, Greece | May 18th to 21st, 2020*

NOTE that the current schedule is subject to change according to participants’ availability.

Information on training session costs for groups is provided upon request.

Fees and Registration

For more information on training fees and registration, contact the Technical Assistance Center: tac@media5corp.com or your sales representative.

Agenda – DGW

  • System overview
  • Installing the equipment
  • Using the Web interface
  • Performing basic configuration
  • Troubleshooting
  • Management features
  • Advanced configuration

Agenda – SBC

  • Introduction to SBC
  • Deployment and use cases
  • SIP protocol review
  • Internals of the SBC – Overview & Concepts
  • Rulesets
  • Troubleshooting
  • Virtual machine
  • Hands-on exercises


By the end of the training, the students will acquire the skills and knowledge to:

  • Understand the various VoIP features and functionalities offered by the Mediatrix products.
  • Install and configure the Mediatrix devices according to the VoIP network.
  • Understand the use of the various configuration options offered by the products.
  • Basic configuration & understanding of the SBC. (Exclusive for SBC Session).
  • Operate and maintain the HW and SW products.
  • Perform management of the unit.
  • Perform the technical verification and diagnostic of the unit.
  • Provide first-line technical support to end-users or on-site technicians.

Join M5 Technologies at the largest Quebec Telecom business fair next April

Château Royal – Laval/Quebec, Canada

April 22nd, 2020

Be part of the digital transformation at Télécom 2020, the biggest ICT (Information and Communications Technology) event in Quebec, the French province of Canada, this April. M5 Technologies will be joining the leading Canadian companies of the sector at the “Cocktail de l’industrie” (Industry Cocktail) on April 22nd to discuss trends, new products, and innovative solutions for IP telephony communications.

The current year marks the third edition of Télécom. The cocktail is already considered an official meeting point for key market players, independent experts, and customers looking for remarkable solutions and successful business cases to be showcased and discussed by specialists.

If you are in Quebec this spring, you cannot miss the chance to meet M5 Technologies and other Canada’s VoIP leaders in Laval, Montreal area. Partners and customers are invited to visit our booth and learn more about our products and services at Télécom 2020.

Schedule your meeting now: sales@media5corp.com

New Extended eMOS Licence Tracks Call Quality in Mediatrix Gateways

The new eMOS voice quality estimation feature is the ideal tool for monitoring the health status of your Mediatrix units and operations


Canada’s leading VoIP supplier M5 Technologies has just announced the launch of a new advanced feature for its globally known Mediatrix gateways: the estimated Mean Opinion Score. The eMOS extends the RFC 6035 and RTCP-XR capabilities of the Mediatrix CPE devices providing critical metrics for VoIP management to any external voice quality monitoring software.

The Mean Opinion Score is a commonly adopted measure for audio quality evaluation across devices, allowing for alerts and notifications with real-time feedback.

It monitors average call quality over time and other metrics such as packet loss, round-trip time, and jitter, sending warnings to a third-party system when the unit experiences a low mean opinion score (2 or below on a scale of 1 to 5).

Already available in the latest DGW 45.1 firmware, the eMOS licences can be factory-installed or purchased separately and installed on your deployed Mediatrix devices.

Contact your sales representative and ask for a quote: sales@media5corp.com.


About Mediatrix

Mediatrix VoIP gateways simplify SIP Trunking, PSTN/TDM replacements, Unified Communications, Hosted Services, and other complex deployment scenarios, ensuring reliability and cost-effectiveness with carrier-grade quality and hassle-free implementation and management.

The current portfolio counts on a complete line of Enterprise Session Border Controllers (E-SBCs), media gateways, and analog adapters (ATAs) to suit both service providers and corporate networks.

Mediatrix devices are fully interoperable with the major telephony equipment manufacturers, softswitches, and Cloud Communications platforms across the globe. Counting on flexible, feature-rich, diverse, and up-to-date capabilities, Mediatrix is the ultimate solution to enhance and transform business collaboration and productivity.

Visit www.media5corp.com/mediatrix

M5 Technologies at Itancia Cloud Event, in Italy



M5 Technologies will join the leaders of the European Telecom industry at the Itancia Cloud Event in Buccianasco/Milan (Italy), this November 6th and 7th. The business show is an opportunity to discuss Cloud Communications across the globe and also introduce new technologies and innovative solutions for the segment.

As a formal partner of Itancia since January 2015 and a sponsor of its event, M5 Technologies will bring to the show its Mediatrix comprehensive portfolio SIP solutions for Cloud Telephony, Unified Communications, and Hosted Services.

Do not miss the chance to get in touch with our VoIP expert and territory account manager, Sandro Peri, present at Itancia Cloud Event, in Milan, this week.

Schedule your meeting now: sales@media5corp.com.


M5 Technologies and Panasonic partner up to provide SIP telephony solutions for South America

M5 Technologies , Canada’s leading IP solutions provider, is proud to announce its partnership with the global Telecom giant, Panasonic, to offer VoIP alternatives for PSTN/TDM networks in South America.

Rodrigo Hernandez product manager, Victor Hoffer, Houcine Haddjeri president, Shuichi Sekeguchi general manager-2







From left to right: Rodrigo Hernandez, product manager (Panasonic Chile); Victor Hoffer, account manager (M5 Technologies); Houcine Haddjeri, president (Panasonic Chile); and Shuichi Sekeguchi, general manager (Panasonic Chile).


Sherbrooke, Canada – As South America’s progressive efforts to replace PSTN and TDM trunks and move towards IP-based telephony systems advance, prominent Telecom players join forces to bring forth a smooth and cost-effective transition to VoIP communications. Recently announced, the M5 Technologies and Panasonic Chile (Panasonic Andina – Chile – Perú – Bolivia) official partnership will benefit enterprises of all sizes and verticals, in addition to governments, in South American countries to easily access SIP Trunking and other IP telecom services provided by operators such as Telefonica in Chile and Brazil.

Alongside with M5 Technologies, Panasonic Chile offers a complete tailored and interoperable solution to business customers to access SIP-based networks through the deployment of Mediatrix analog phone adaptors, media gateways, and SBCs (Session Border Controllers) in conjunction with Panasonic IP-PBXs, terminals, and applications.

Panasonic has a long-standing reputation for its excellent electronic devices, providing voice services with HD quality, easy operation along with low power consumptions. Likewise, Canada’s leading IP solution provider, M5 Technologies, guarantees unparalleled security and reliability in every VoIP deployment using its Mediatrix gateways. Besides SIP Trunking, the joint business offerings will serve customers with different communication needs such as Branch Office Survivability, Fax and Modem over IP, Security, Cloud UC, and Hosted Services.


With more than five decades of operations in Latin America and over 100 years of experience in electronics technologies, Panasonic Chile has sold more than 200,000 telephony devices, being a field-proven equipment manufacturer for high-quality communications all across the world.

“We are thrilled and honoured by the opportunity we have to collaborate with one of the biggest and most remarkable players in the technology industry to provide the high-value solutions that will shape the future of the telecommunications in South America,” said Mr. Victor Hoffer, M5 Technologies’s account manager for South America

The product manager at Panasonic Chile, Mr. Rodrigo Hernandez, stated, “We are proud of our partnership with M5 Technologies . With its trajectory and performance in the European, North American, Asian, and now in South America markets, M5 Technologies provides us with full support for our telecommunications activities.

“Our president, Houcine Haddjeri, general manager, Shuichi Sekeguchi, and Product Manager, Rodrigo Hernandez, have been enthusiastic about announcing this collaboration and working together towards the future of cloud communications,” declared.


Panasonic is a worldwide leader in the development of diverse electronics technologies and solutions for customers in the consumer electronics, housing, automotive, and B2B sectors. Committed to pursuing new value through innovation across divisional lines, the company uses its technologies to create a better life and a better world for its customers. To learn more about Panasonic Chile, visit https://www.panasonic.com/cl/

Quebec, a Specialist in Advanced Technology

Quebec, Canada – You may not know it, but the French Canadian province of Quebec is an important cradle for innovative technology companies. Without claiming the title of “The new Silicon Valley”, over the last two decades, Quebec has been heavily investing in research and innovation in the domain of high technology. As a result of governmental and entrepreneurial efforts, start-ups and more experienced companies built a scientific and economic hub of technological development in one of the most prominent regions of the world.

M5 Technologies is one of the emerging companies in this scene. Founded in 1992 in the city of Sherbrooke, the company is a global supplier of multimedia communication solutions for Telecom service providers, Unified Communications, and hosted services. M5 Technologies delivers highly adaptive hardware and ready-to-market software components with a focus on quality and customer support excellence.

Over the years, M5 Technologies has proven its ability to understand in-depth the challenges in the communication business and support companies on the path of digital transformation everywhere.

Some facts about M5 Technologies

  • A global company at the forefront of real-time telecommunications development
  • A highly skilled team doing business in more than 100 countries
  • Technology serving 1.7 billion users worldwide and is certified in more than 50 countries.
  • Has invested more than 1,000/man years of research and development into its different products and technologies
  • Serving customers in eight different languages: English, French, Spanish, Portuguese, Arabic, Mandarin, Italian, and German
  • Local presence in several countries among North and Latin America, Europe, and the Middle East
  • Vast expertise in delivering complex projects with optimal results
  • Licensed technology to major telecom vendors and suppliers in the world
  • Hundreds of active customers; some of them for more than two decades.

Join M5 Technologies at VoIP2Day in Spain, this October

VoIP2Day19 – 12th edition
Málaga Cruise Terminal (Muelle de Levante), Spain
October 10th and 11th 2019

M5 Technologies will join Avanzada 7 to exhibit its portfolio of VoIP solutions at VoIP2Day 2019, the annual IP Telephony and Unified Communications meeting, that brings together the main international Telecom leaders to share expertise and solutions in a two-day conference and trade exhibition in Spain.

Every year, VoIP2Day presents the latest developments in the Telecom industry. The 2019th edition will certainly be remarkable: the event was moved to a new and exciting venue in the South of Spain: the Málaga Cruise Terminal, one of the most attractive berths in the Mediterranean dedicated to the reception of exclusive tourist cruises.

As a prominent partner of Avanzanda 7 in the European market, M5 Technologies will bring to the show its global reputed Mediatrix series of media gateways and analog VoIP adaptors (ATAs), alongside its powerful all-in-one Session Border Controllers (SBCs) and the newly launched provisioning and management server Virtuo EMS.

If you are in the area on October 10th and 11th, you cannot miss the chance to come to the Málaga Cruise Terminal and check it out. It is certainly an appointment for all IP communications channel with the bonus of an exclusive Mediterranean Sea view.

Contact us to schedule a meeting: sales@media5corp.com



VoIP2Day has become an important event in the IP Telephony and Communications field in Europe. It offers opportunities to meet partners and to showcase new products. The trade-fair provides great networking opportunities for customers, partners, manufacturers, integrators, and world-class speakers.

VoIP2Day, designed and organised by Avanzada 7, and is the largest and most important IP Telephony and Unified Communications exhibition in Southern Europe.

M5 Technologies-Velans Partnership Completes 3 Years of Success

We are celebrating three years of successful partnership with our Brazilian Mediatrix gateways distributor Velans. Since April 2016, the two companies have been committed to developing the VoIP reseller channel network all across Brazil, a country where M5 Technologies has been present since the 2000s.

The alliance is based on the synergy and competence that both companies offer to support the Brazilian telephone industry in the fast-growing reality of moving towards Cloud PBX services. Supported and distributed locally by Velans, M5 Technologies solutions enable cost-effective access to Hosted PBX deployments, in addition to other hosted telephone services, replacing the old and costly TDM switch systems.

“We are confident in Mediatrix capabilities to overcome complex Cloud deployment challenges in Brazil”, states Mr. Danilo Gazolli, product manager at Velans.

Mediatrix Gateways: Success in Cloud Deployments

As the manufacturer of well-known carrier quality Mediatrix gateways, M5 Technologies joined forces with Velans to supply the Brazilian market with state-of-the-art and reliable VoIP gateways, analog phone adaptors, and SBCs – Session Border Controllers for Hosted PBX Services, Cloud Telephony, SIP Trunking, PSTN/TDM replacement, and Unified Communications scenarios.

Officially certified in more than 50 countries (including the Anatel certification in Brazil), Mediatrix products are compatible with all SIP protocol variants and are highly interoperable with all major international brands and ecosystems, such as Telefonica, Unify/Atos, Broadsoft/Cisco, Ribbon, Mitel, Microsoft, Panasonic, Avaya, as well as the proprietary Cloud PBX and Unified Communications platforms of the Brazilian service providers.


M5 Technologies has been a proud partner of Velans since April 2016, reaching the entire Brazilian market throughout Velans extensive distribution network. This partnership has helped provide the national market with state-of-the-art VoIP solutions to propel local business communications forward as well as overcome the challenges of voice, video, conferencing, and live chat of large companies and governments.

According to Mr. João Arnoldi, Mediatrix sales rep for Brazil and South America, “We see huge opportunities for Cloud Communications in Latin America and, in this context, M5 Technologies is the toolbox that enables Velans to deliver secure, reliable, comprehensive, and profitable Cloud Telephony projects to all business sizes”. He concludes: “We are currently living in a virtuous cycle of Cloud Communications growth and we will keep supporting Velans to win more deals and allow PMEs to enhance and transform collaboration and productivity. We are committed to ensuring flexibility and cost-effectiveness in every single project we deploy together”.

ABOUT M5 Technologies

M5 Technologies is a global supplier of multimedia communication solutions, well-known for its reliable, carrier-grade Mediatrix gateways. With a focus on innovation and excellence in customer support, M5 Technologies delivers highly adaptive hardware and software components for business communications and collaboration. M5 Technologies is present worldwide with local representatives in North and Latin America, Europe, and the Middle East.

Visit M5 Technologies online at www.media5corp.com.


As a value-added distributor, Velans Distribuidora has been operating in Brazil for 25 years, providing products and solutions for the Telecommunications and IT sectors.

With coverage throughout the entire Brazilian territory and its headquarters strategically located in the state of Sao Paulo, Velans counts on a qualified commercial and technical structure focused on its partners’ business model, always seeking to serve with precision and agility and intelligent logistics, to ensure the best deal for customers.

Visit the M5 Technologies portfolio at velans.com.br.


Visit M5 Technologies at the Itancia Showcase 2019 this September in Morocco

Palmeraie Country Club de Bouskoura – Casablanca, Morocco
September 12th 2019

M5 Technologies is ready for its second year of participation at the Itancia Showcase 2019, in Morocco. Following the path of success of the previous editions, Itancia is thrilled to provide a productive space for exhibitors, among which M5 Technologies will have a seat, to connect and network with more than 250 participants.

M5 Technologies is Canada’s leading provider of IP-based communications solutions and a proud partner of Itancia since January 2018 reaching markets in France, Italy, Germany, Spain, Portugal, and North Africa. This partnership has helped provide the European and the Mediterranean Telecom markets with state-of-the-art Mediatrix VoIP gateways for SIP Trunking, PSTN/TDM replacement, Unified Communications, and Hosted Services to propel local businesses forward.

According to the global sales director at M5 Technologies, Sébastien Boyer, that will be attending to the show in Casablanca, Morocco, “M5 Technologies will showcase new advanced enhancements to Mediatrix SBC and VoIP gateway offers unveiling our latest developments to drive team productivity and efficiency in IP and hybrid telephony system deployments”.

Do not miss your chance to have a closer look at the products and services that M5 Technologies has to offer!  Our team is looking forward to meeting you at Itancia Showcase 2019, on September 12th in Casablanca, Morocco.

About Itancia

Founded in 1991, ITANCIA is one of Europe’s leading value-added distributors, specialising in the distribution of communications solutions. With more than 3,400 resellers, the group’s activity revolves around four complementary services activities: multi-brand distribution of telecommunications equipment and network, audiovisual and multimedia infrastructures; the sale of eco-recycled products in corporate telephony; electronic repair of industrial and computer equipment; logistics with tailor-made solutions.

Mediatrix DGW Firmware: Long Term Support

Mediatrix SBCs and VoIP Gateways: Durability and Resilience for Your VoIP Operations

Did you know that all Mediatrix SBCs, gateways, and analog adaptors run on the same powerful and reliable DGW firmware?


Mediatrix products are known worldwide for their reliability, stability, and flexibility. And the DGW firmware installed on each Mediatrix unit plays an essential role in this success. Our proprietary Mediatrix DGW firmware is developed in-house and is in constant evolution going further and beyond customer needs while meeting the stringent requirements of the fast-changing global VoIP market.

For each DGW GA release, Mediatrix platforms must successfully complete more than 8,000 hours of structured lab tests, summing more than 50 million call completions on digital and analog ports. This requirement guarantees the durability and resilience of our products ensuring the highest quality for your operations.


Some facts about the DGW firmware:

  • New upgrades do not change unit behaviour
  • No need to re-do the system integration when upgrading to the latest features therefore reducing deployment costs
  • Works with any hardware configuration even with modular products already deployed thanks to high configuration portability
  • Licence activation (SBC, Survivability, TR-069, etc) is managed without needing to upgrade the current DGW firmware version
  • Remote provisioning, management, and troubleshooting (with the M5 Technologies Management System Virtuo EMS or a third-party application)
  • Highly durable platforms: 3-year warranty with MTBF of up to 900K hours*
  • Long-term support (LTS) reduces operation costs, risks, and service disruption, while ensuring dependability.

*Information based on the Mediatrix 4102 model at 25oC

Mediatrix Gateways are Certified Metaswitch Interoperable

Mediatrix has completed the Metaswitch Networks Interoperability Test Suite with the MetaSphere CFS over SIP. Ensured by the partnership certification completion, the seamless integration between Metaswitch and Mediatrix enables service providers across the globe to benefit from complete and transparent cloud-based communication solutions.

Last year, M5 Technologies and Metaswitch global teams worked together to ensure full compatibility of their technologies. Our interoperability testing success vouches for the Mediatrix family of gateways and analog adaptors (4102 / C7 Series / S7 Series) to manage the services offered by MetaSphere CFS Networks to drive business communications with advanced collaboration tools and outstanding end-user experience.

“Companies looking for a smooth and transparent transition to VoIP with Metaswitch will find Mediatrix the best option to preserve user experience and leverage productivity and scalability for their businesses. Mediatrix minimizes the acceptance tests cycle for hosted communications services”, states Mr. Eric Beaudoin, Mediatrix product line manager at M5 Technologies.


About M5 Technologies

M5 Technologies is a global supplier of multimedia communication solutions, well-known for its reliable, carrier-grade Mediatrix gateways. With a focus on innovation and excellence in customer support, M5 Technologies delivers highly adaptive hardware and software components for business communications and collaboration. M5 Technologies is present worldwide with local representatives in North and Latin America, Europe, and the Middle East.

Access media5corp.com


About Metaswitch

As the world’s leading network software provider, Metaswitch designs, develops, delivers, and supports commercial and open-source software solutions for network operators. Metaswitch software runs on commercial, off-the-shelf hardware, as appliances or in the cloud, packaged into solutions that redefine consumer and business communications and enables the interconnection between diverse network services and technologies.

Visit www.metaswitch.com