M5 Technologies Launches its Virtuo EMS Platform, the New Cloud Solution for VoIP Gateway Provisioning and Management | M5 Technologies

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home / News / M5 Technologies Launches its Virtuo EMS Platform, the New Cloud Solution for VoIP Gateway Provisioning and Management

M5 Technologies Launches its Virtuo EMS Platform, the New Cloud Solution for VoIP Gateway Provisioning and Management

28 January 2020

M5 Technologies’s New Cloud-based Application Offers Zero-Touch Provisioning and Full Remote Management for Mediatrix Operators.

 

Quebec, Canada – Known for their VoIP solutions and media Gateways, M5 Technologies is proud to announce the arrival of a new product, the Virtuo EMS platform.

This Element Management System (EMS) is a Cloud-based multi-purpose tool designed specifically to simplify and facilitate unit management and remote provisioning. From conceptualisation to its introduction to the market, Virtuo took two years of in-house R&D development.

Because it is adaptive and responsive to the customers’ needs, Virtuo is a reliable solution for unit management and remote provisioning. It is an especially useful tool for small to medium service providers looking for a simple and hassle-free remote unit installation and configuration.

“The Virtuo platform is an essential part of a service provider’s strategy to reduce operational costs, develop revenues, and increase customer satisfaction” – states Simon Bilodeau, Director of Development and Services.

ADVANCED REMOTE MANAGEMENT TOOL

Zero-Touch Provisioning is made possible through the use of an intuitive configuration template mechanism. It allows providers to use a single SKU for deployment under any of their management environments or business units and making service activations much less time-consuming.

The Redirect Server facilitates inventory management by eliminating the need for pre-loaded custom factory settings and providing a highly customisable platform. In addition, Virtuo can perform remote and planned firmware upgrades, and its licence activation feature is capable of generating keys for a specific device in a single click.

Under a mutually authenticated https connection, a device is able to fetch its configuration under Virtuo EMS. Call and experience monitoring enables a global vision of the operation allowing any required intervention; as well as of a flexible degree of control of the platform, including account creation, team user access, and audit logs.

ABOUT M5 Technologies

M5 Technologies is a global supplier of multimedia communication solutions, well-known for its reliable, carrier-grade Mediatrix gateways. With a focus on innovation and excellence in customer support, M5 Technologies delivers highly adaptive hardware and software components for business communications and collaboration. M5 Technologies is present worldwide with local representatives in North and Latin America, Europe, and the Middle East.

 

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