System Integrators & Enterprises

M5 Technologies offers a rich portfolio of CPEs and mobile applications to meet the demand for real time communications and collaboration tools for Unified Communications solutions.

System Integrators can rely on Sentinel’s Virtual Machine for integration of 3rd Party Applications, and deploy their own solutions into a carrier grade CPE, optimizing hardware infrastructure on-premise while addressing multi-service needs for customers.

SIP Trunking for Enterprises

There are many challenges for enterprises migrating from legacy communication systems to pure IP/SIP Trunking or even hybrid systems.

Some of the most important challenges involve infrastructure costs and service experience. Adaptable enterprise session border controllers can manage these issues and keep operating costs down while preserving the quality of internal and external calls.



Mediatrix Sentinel 400 allows enterprises to protect and control access to their network while being easy to deploy and affordable. With Sentinel, enterprises do not need to worry about interoperability issues caused by the use of devices from different manufacturers.

Main Benefits

tags15 Low-cost deployment and management
Security Protect both Service Provider’s network and Customer’s network
sticker3 Ensure quality of service due to the high survivability
computer4 Solve SIP interoperability issues between Service Provider and IP-PBX


Provide Service Continuity

Enterprises connected with SIP Trunks or hosted services may suffer from service interruption when losing network access with the Service Provider.

With constant monitoring of the network availability, if the WAN goes down, Sentinel will forward future communications towards an alternative destination such as a second Service Provider or a PSTN lifeline. When the main server is back on-line, communications are forwarded back to the primary destination. Unless there were communications active the time the failure was detected, fallback process will be seamless to end users.

Sentinel keeps a record of registration requests sent to the Service Provider and uses these records to maintain internal call service.


Ensure quality of service

Sentinel executes Priority and Class of Service tagging as well as traffic shaping to voice and data packets to ensure priority treatment along the network. This reduces the occurrence of packet loss which has a direct impact on the end user’s perception of the quality of real-time communications.

Sentinel also controls the maximum number of simultaneous calls allowed on premises based on bandwidth availability and other conditions. This limitation can be set on a per-site, per-network or per-users group basis.


Connect to Any Device

While deploying cloud telephony services, interoperability issues may raise due to the fact the enterprise may have a large variety of devices from different vendors. Existing infrastructure may include legacy PBX systems, fax machines and modems, IP-PBXs and IP-Phones, alarm systems and video-conference.

In addition to integrating any ISDN or analog device into a VoIP environment, Sentinel performs SIP normalization to translate any vendor implementation into a single well-defined SIP interface that can be adapted to any IMS or Softswitch solution.


Prevent fraud attacks

Network devices like routers and firewalls provide IP level protection to enterprises from external attacks. Telephony services though demand deeper level of security to protect from malicious attempts to access the service. This represents an imminent threat from fraud attacks.

Sentinel controls and limits the number of SIP sessions per network, per IP Address or per single user, managing to identify and block unauthorized parties to access and make use of private services.

Sentinel also maintains Call Detail and Activity Records on a local database to keep log history for a period of time. Security logs and notifications can be enabled to alert, in real-time, the network supervisor from any anomaly detected.


Shield of Confidentiality

Without the appropriate protection for signalling messages, sensitive information from IP-Phones and IP-PBX such as vendor’s name or release version will be sent to the Internet. This sensitive information exposes the devices to attacks from malicious users taking advantage of some possible vulnerabilities.

Sentinel stands as a border controller between the enterprise and the public network, hiding the topology of private IP addresses and devices deployed on premise. It also provides secure communication through encrypted media and signalling. Any attempts to pass through this border is analyzed and approved or rejected based on predefined established security rules.


Reduce Deployment Costs

Migration to VoIP is a trustworthy strategy to provide outstanding communication services inside your enterprise, but infrastructure investment and manpower training can represent significant roadblocks or simply hamper a successful launch.

With a very competitive pricing structure, Sentinel can be ordered as a single chassis with a basic configuration and later, telephony cards or licenses can be added according to specific needs.

Sentinel is a pay-as-you-go solution, allowing customers to align infrastructure investment with service demand and protect operation cash flow.



  • Flexibility that suits any interface
  • Powerful Feature Set
  • Virtual Machine for third-party application integration
  • Save time and money with Zero Touch Configuration
  • 3-year warranty and the best cost vs. benefit



Sentinel meets the requirements for any deployment scenario of VoIP services. It can be configured with any combination of BRI, PRI, FXS and FXO interfaces, and execute an extended set of actions to implement security policies, to adapt to different SIP implementations and remotely perform advanced troubleshooting and monitoring.

Sentinel can easily be adapted to different access technologies such as fibre, DSL or LTE uplinks.

Powerful Feature Set

In addition of covering full feature set for SIP-to-SIP and SIP-to-TDM applications, Sentinel presents a customer-driven roadmap to introduce features like Voice Recording and Transcoding, adapting for future demands while maintaining the same hardware.

Mediatrix products are certified, or in the process to be certified, with all major softswitch and PBX vendors.

Virtual Machine

Another valuable advantage of Sentinel 400 is its 3rd party apps integration on a Virtual Machine. It enables an open environment for customers to run their own applications into this business-class multi-service platform, optimizing CPE investment while addressing complex customer solution needs.

Easy to Use

Sentinel provisioning is based on Rulesets. A Ruleset addresses a group of settings inside Sentinel’s configuration to manage certain functions such as NAT Traversal, media anchoring, SIP normalization.

By selecting these Rulesets, administrators will manage service activations following a few steps and saving valuable operation time.

A Ruleset Editor enables administrators to create new or to modify existing Rulesets to adjust settings for different deployment scenarios.

Return on Investment

With a competitive pricing offer, Sentinel is placed as the most effective Pricing/Feature-set ratio on the range of 30 to 600 sessions.

Our product is guaranteed for 3 years. Enterprises can also opt for the benefit of advanced replacement during the product lifetime.

Customers can define configuration and packaging options from factory, as well as full or partial branding, country certification and co-marketing activities for special projects.

Cloud Telephony Devices

Cloud-solutions-M5 TechnologiesCloud telephony is a well-known, low-cost, and easy way to upgrade corporate communications. If your company considers migrating to Cloud Telephony and having all the advantages of this technology, M5 Technologies is the experienced partner that your business is looking for.

The Mediatrix gateways portfolio is a safe and cost-effective choice to go to Cloud. Our VoIP Gateways and Analog Adaptors smoothly connect IP CPEs (such as IP-phones, laptops, and mobile phones) to legacy equipment (such as analog phones, fax machines, point of sales devices, and alarm systems). Mediatrix also counts on robust Session Border Controller platforms (SBCs) for pure IP networks and equipment.

Cloud Telephony – What We Offer

Our solutions address each phase of SIP Migration; ensuring interoperability, survivability, redundancy, 3rd party application integration, easy deployment, and management for enterprises of any size and vertical.

Main Benefits

Branch_Office2      Easily connect offices and remote workers.

Headset-100_media5      High-quality voice.

icons8-firewall-100_media5      Secure VoIP.

Link_Chain       Ensure business continuity with survivability.

tags15       Enable flexibility while controlling costs.

Security_media5       Encryption and protection against fraud attacks.

Positive Dynamic_growing_chart       Migrate step by step and gradually upgrade your equipment.

Why Mediatrix for Cloud Telephony




Mediatrix complies with legacy telephony specifications to smoothly integrate landlines as well as analog and ISDN devices with IP communications systems, avoiding interoperability issues.

The Mediatrix Analog VoIP Adaptors of the Mediatrix C7, S7, and S7 LP Series as well as the 2-FXS Mediatrix 4102S count on a rich feature set for a comprehensive VoIP solution, including:

  • Analog phones, fax, and modem support
  • High-quality voice
  • Configuration for up to 28 voice channels
  • 3-way conference call and conference server support, collect call blocking, CCNR, and CCBS
  • IP-Phones Survivability for Branch Offices
  • NAT, firewall, and router capabilities
  • and more!


Mediatrix_Sentinel_400_SBCOur Enterprise Session Border Controllers, named Sentinel SBC, are recognised for their high quality, powerful feature-set, cost-effectiveness, and easy deployment.

Sentinel can adapt to different situations and use cases for each phase of Cloud migration. Mediatrix Sentinel can be used, for example, as a gateway connecting SIP trunks to analog phones, or as an E-SBC to make sure that only encrypted signaling and media are going in and out of the enterprise.


Less resilient networks are subject to disruption and poor quality of real-time communication services. The Mediatrix portfolio offers Survivability and quality of service to ensure connectivity between all users, on-site or remotely, and high-quality UC anytime and everywhere.

SIP Trunking Deployments

Although SIP Trunking deployments represent a significant revenue stream for carriers and service providers, it also comes with many concerns about service quality. M5 Technologies allows you to lower costs by providing a less expensive infrastructure and enabling scalable and secure communications networks.


On the customer’s side, operators must provide a reliable and secure environment for their IP communications to ensure a high service quality while taking care of issues that may occur between carriers’ systems and customers’ CPEs.

Our portfolio enables carriers to deliver the best customer experience with reliable survivability, interoperability and protection in addition to easy Media Gateway and SBC deployment, integration and management.

Main Benefits

  • Low-cost deployment and management
  • Protect both Service Provider’s network and Customer’s network
  • Ensure quality of service due to the high survivability
  •  Solve SIP interoperability issues between Service Provider and IP-PBX

Reduce SIP Trunking deployments costs with Virtuo, an easy management tool

The efficiency of SIP Trunking deployments and maintenance activities not only reduces operating costs but also leverages the customer’s perception of first class support services.

Mediatrix focuses on the innovation of CPE management to enhance the provisioning and troubleshooting processes. Comprehensive configuration templates and custom factory profiles, offering carriers and service providers great tools to shorten service activation and reduce maintenance costs.


Virtuo EMS – Element Management System

Protect the Edge of Your Network

The public network offers Service Providers the possibility to expand their offering without any frontiers. This is also an opportunity for intruders to exploit security weaknesses at the edge of the network and make fraudulent use of the services.

Unprotected networks are also subject to several attacks like denial of service and breach of confidentiality.

Mediatrix provides advanced SIP and IP Security mechanisms to protect the edge of the network, providing powerful security features to monitor and control any attempt to access the network.

Offer Survivability and Quality of Service

Service quality and continuity are paramount to a successful service provider business. In case of WAN failure, Mediatrix will ensure the internal call control while redirecting external calls to a secondary, geo-redundant server or to the PSTN, if available. Failover and fallback are completely seamless and transparent to the phones and PBXs in the enterprise.

Traffic shaping and call admission control ensure that the user experience is safeguarded.

Connect any device to your network

While the core infrastructure is 100% prepared to deliver communication services, the equipment sitting at customers’ premises may not be that ready to enable SIP Trunking or Hosted Services right away.

When the transition to a full IP solution is not an option, Mediatrix multi-service platforms allows for the conversion of any legacy and SIP-based communication systems into a single and normalized SIP interface.


  • Virtual Machine – Run your 3rd party applications with Sentinel 400
  • Zero Touch Configuration – Save time and money with easy deployment
  • Pay-as-you-go – Cost-effective modular device

Virtual Machine – Integration with Third Party Applications

Sentinel 400 provides an open environment allowing customers to bundle their own applications into a business-class multi-service platform, optimizing CPE investment while addressing complex customer solution needs.

Mediatrix technologies provide a reliable hardware infrastructure, facilitating value-added applications and reducing CAPEX by using a single device to run 3rd party apps inside it.

Zero Touch Configuration

Provisioning for SBC multi-service devices may require advanced technical knowledge and complex configuration procedures. Mediatrix provides customized factory settings allowing a device to self-configure at the initial startup. Furthermore, Sentinel 400 introduces innovative pre-defined Rulesets to accelerate the installation process and simplify technical complexity for easier system management and troubleshooting.

These Rulesets allow administrators to easily manage service activations, saving both time and money. A Ruleset Editor also allows administrators to create new Rulesets or modify existing  Rulesets to adjust configuration settings as needed.

The Mediatrix Sentinel 400 also provides advanced troubleshooting tools for resolving problems, monitoring operational activities, and collecting relevant service administration information.

Protect CAPEX & OPEX

With pricing competition from Over The Top providers, Service Providers can now sharpen their operational structure and ensure profitability while preserving customer satisfaction with an outstanding quality of service. Migration to VoIP is a well-known strategy, but infrastructure investment and manpower training can represent significant challenges to a successful service launch.

Sentinel 400 offers a competitive pricing structure and can be initially deployed as a single chassis with a basic configuration. Sentinel 400 can be field-upgraded by adding telephony cards or SBC licenses according to the specific needs of each enterprise customer. This positions Sentinel 400 as a pay-as-you-go solution that allows customers to align their infrastructure investment with the changing demand for services.

The operators or service providers that have just migrated their customers to SIP, or are in the process, can trust Sentinel 400 as a modular device for every phase of deployment. Learn more on why Sentinel 400 is a complete and profitable solution for SIP migration.