Branch Office Survivability

IP-based telephony systems have introduced great flexibility and broaden ways to communicate for businesses, but they can be adversely affected if IP network outages occur and systems cannot respond properly. When using a hosted IP-PBX or cloud-based UC suite, communication service interruptions may impact corporate productivity and, most times, translate into profit loss.

survivability_media5_mediatrix

Mediatrix Survivability Gateways provide Service Continuity even when access to the primary server is unavailable due to a WAN failure or other outages. Mediatrix ensures the internal call control while redirecting external calls to a secondary, geo-redundant server or to the PSTN.

Survivability Gateways – What We Offer

In case of WAN failure or poor connectivity to the softswitch, the Mediatrix Survivability feature establishes a fallback mode of operation to connect local endpoints (such as IP-Phones, ATAs, analog phones, and faxes) together while redirecting external calls to backup SIP trunks and gateways. It also offers immediate recovery of call control to the softswitch once connectivity is restored.

Mediatrix is able to respond to challenging network and traffic conditions, ensuring remote site survivability and service continuity without manual configuration.

For all business sizes and verticals, Mediatrix offers survivability at a cost-effective price point.

Mediatrix survivability platforms ensure:

  • Fallback to secondary server or PSTN lifeline
  • On-premise communications alive during downtimes
  • Automatically build a contact database for IP-Phones (SIP Registration snooping)
  • SIP server monitoring
  • Registration throttling
  • Dynamic call routing

Survivability Gateways Portfolio

Survivability is available on Sentinel SBCs as well as on the VoIP gateways and Mediatrix G7, C7, and S7 Series phone adapters, featuring any mix of E1/T1 PRI, ISND BRI S0/T0, and analog FXS and FXO ports.

Mediatrix G7 Series – Media Gateway with Analog Adaptor capabilities to connect TDM PBX to Cloud Telephony services and IP-PBX systems to PSTN landlines.

Mediatrix C7 Series – Flexible combination of BRI, FXS, and FXO interfaces in a platform designed to interconnect remote offices with the headquarters through SIP based networks.

Mediatrix S7 Series – Analog VoIP Adaptor with the ability to smoothly connect all IP and legacy equipment to a hosted or on-premise IP-PBX.

Mediatrix S7 LP Series – Industry leading resiliency ATA to deploy cloud telephony services for remote areas and cabling with over-voltage exposure.

Mediatrix successfully completes OXO Connect certification

Mediatrix® has successfully completed the inter-working testing with Alcatel-Lucent Enterprise (ALE) for their Alcatel-Lucent OXO Connect™ Evolution platform, proving again its ability to build gateways highly compatible with most soft switches and PBXs worldwide. The OXO Connect Evolution is the next generation of highly scalable and reliable pure IP communications platforms brought to the SMB market by Alcatel-Lucent Enterprise.

The tests were realized between July and August 2018 in ALE’s lab in India and attest the full compatibility of the Mediatrix C7 and 4102 Analog VoIP Adaptor with the OXO Connect Evolution platform. Completing with success the inter-working testing is the official confirmation that Mediatrix platforms integrate smoothly with the next generation of ALE’s communication systems to provide a hassle-free solution to customers.

Mediatrix Analog VoIP Adaptors are part of a complete portfolio of on-premise access devices to connect telephony equipment to Cloud-based networks. “The Mediatrix ATAs are a great addition to our list of certified partner products, as M5 Technologies and ALE share common values of Customer Satisfaction and Reliability”, states Rachid Himmi, AAPP director at Alcatel-Lucent Enterprise.

Mediatrix and OXO Connect

Both leaders in their segments, Alcatel-Lucent Enterprise and M5 Technologies have proven their ability to respond to the ever-changing needs of SMBs, specifically supporting the growth of small to mid-size businesses. They provide smaller companies with the high-quality connections they need to get ahead. With the business space becoming increasingly competitive, the OXO Connect Evolution is ideal for those in search of a complete, pure IP communication solution that can scale and adapt to their business.

According to Mediatrix product line manager, Eric Beaudoin, “Businesses aiming to deploy converged communications will find the Mediatrix C7, S7, and 4100 VoIP Adaptor Series to be the most reliable, cost-effective, and interoperable solution for simple installation, maintenance, and operation of the OXO Connect Evolution”. He further added that “All Mediatrix VoIP gateways run the same proprietary DGW firmware and use the same FXS telephony cards, assuring compliant integration across ALE on-premise systems”.

Download the ALE Application Partner Program Inter-Working Report here.

 

ABOUT M5 Technologies

M5 Technologies is a global supplier of multimedia communication solutions, well-known for its reliable, carrier-grade Mediatrix gateways. With a focus on innovation and excellence in customer support, M5 Technologies delivers highly adaptive hardware and software components for business multimedia communications and collaboration. M5 Technologies is present worldwide with local representatives in North and Latin America, Europe, and the Middle East.

 

ABOUT ALCATEL-LUCENT ENTERPRISE

A heritage of innovation and dedication to customer success has made ALE an essential provider of enterprise networking, communications and services to over 830,000 customers worldwide. With global reach and local focus, our 2200+ employees and 2900+ partners serve across more than 50 countries marketed under the Alcatel-Lucent Enterprise brand. Learn more at al-enterprise.com

 

 

M5 Technologies launches its new Mediatrix survivability gateways

Mediatrix gateways and ATAs are specifically geared to support real-time communication scenarios providing maximum service continuity with cost-effective survivability for SMBs.

M5 Technologies , the leading provider of IP-based technology communications, announced the release of its new Mediatrix survivability gateways via SIP Proxy. Available for the global market starting on December 20th, 2017, the new Mediatrix platforms will improve communication reliability by maintaining access to both local telephony and the PSTN when the Internet is temporarily unavailable.

Mediatrix VoIP solutions are specifically designed to support several RTC scenarios assuring quality of service, security, and features transparency for business telephony communication systems.

“Survivability and security are key differentiators for Mediatrix platforms. Failover and fallback are completely seamless and transparent regarding phones and PBXs in the enterprise. In case of WAN failure, Mediatrix will insure the internal call control while redirecting external calls to a secondary, geo-redundant server or to the PSTN, safeguarding user experience”, explains Mr. Eric Beaudoin, Mediatrix product line manager.

Want to learn more about our Mediatrix portfolio? Get in touch with us at sales@media5corp.com

ABOUT M5 Technologies

M5 Technologies is a global supplier of multimedia communication solutions for fixed and mobile service providers, Unified Communications services, and hosted communication services. The company has its headquarters in Canada, with worldwide presence including local representatives in North and Latin America, Europe, and the Middle East.

Mediatrix gateways receive official interoperability accreditation for Skype for Business

The Mediatrix VoIP platforms have successfully completed Skype for Business interoperability testing with Wipro, a Microsoft TechNet accredited test lab

The Mediatrix enhanced VoIP gateways have been accredited a certification for Skype for Business. The tests were performed by the Microsoft approved test lab Wipro, between September and October 2017, with all Mediatrix media gateways and VoIP adaptor series, and have proved full compatibility with the Skype for Business platform.

>> Click here to download Wipro report

The Mediatrix™ Media Gateways and ATAs, powered by M5 Technologies , integrate a complete portfolio of on-premise access devices to connect telephony equipment to Cloud-based networks. Wipro compatibility testing for Skype for Business is a globally recognised interoperability certification standard, which proves that Mediatrix platforms integrate smoothly and are hassle-free with Skype for Business deployments.

According to Eric Beaudoin, product manager of Mediatrix gateways product line, “operators, integrators, and businesses aiming to deploy Skype for Business will find in Mediatrix platforms the most reliable, cost-effective, and interoperable solution to connect this collaborative tool”.

“Mediatrix products are suitable for either hybrid or pure IP networks, on-premise or hosted Skype for Business. Migrating to this high-powered communication platform with Mediatrix ensures mobility, teamwork, and customer engagement for enterprises seeking for more productivity and better outcomes”, states Mr. Beaudoin.

“The successful approval of the Wipro compatibility test with SfB endorses M5 Technologies commitment towards robust and mature technology communications to the ITC global industry.   It is imperative for organisations to assure the use of proven interoperable OEM hardware when adapting Skype for Business, in order to avoid any detrimental impact on service performance. We are happy to assist M5 Technologies in its endeavors towards promoting a better way to make business communication worldwide through the successful completion of this test”, Shadab K Subhan, Project Manager for Qualification Services at Wipro.

 

M5 Technologies increases Mediatrix gateway portfolio with two new ATA series

The new Mediatrix S7 and Mediatrix S7 LP series allow operators and providers to fully benefit from IP communications with a wide variety of cost-effective and easy-to-deploy applications

M5 Technologies is bringing to the telecom industry the richest feature set VoIP Analog Adaptor series currently available on the market. The Mediatrix S7 is a medium density ATA series able to connect all IP and legacy equipment to a hosted or on-premise IP-PBX, allowing users to fully benefit from real-time communication and UC services. Similarly, the Mediatrix S7 LP analog adapter series ensures cloud telephony services focusing on demanding wiring conditions and over-voltage exposure applications.

Featuring up to 24 FXS telephony ports, these platforms were designed to fulfill the needs of complex deployment scenarios, including multi-tenant buildings, Hosted UC, and survivability for remote offices, without impacting current customer base.

The Mediatrix gateway and ATA series are interoperable with all SIP variants and compliant with most VoIP systems, analog PBXs, and phones worldwide. This ensures outstanding QoS and maximum service availability for end-users in headquarters, branch offices, or remotely.

“Both new series of Mediatrix ATA portfolio include advanced features enabling businesses to have all the advantages offered by real-time IP communications while preserving investment on analog phones, faxes, and traditional PBXs. Operators and system integrators can benefit from Mediatrix S7 and Mediatrix S7 LP ATAs to interconnect any legacy equipment in PSTN replacement/TDM replacement projects as well as integrate Unified Communications with legacy systems”, states Eric Beaudoin, Mediatrix Product Line Manager at M5 Technologies.

Mediatrix Portfolio

Mediatrix devices are certified with BroadWorks UC platforms and are proven to be interoperable with Skype for Business. They are robust, reliable, cost-effective, and highly adaptable CPE able to solve complex deployments with zero-touch configuration and hassles free mass management for operators, ITSP, and integrators.

For more than two decades, M5 Technologies has been the Canadian IP-based solutions provider leader, supporting the fast-growing global telecom industry with state-of-art software and hardware technologies.

Mediatrix S7 Series

The Mediatrix S7 Series of analog VoIP adapters – ATA – offers the ability to smoothly connect all analog equipment to a hosted or on-premise IP-PBX. These telephone adapters are also the ideal solution to integrate traditional PBXs and phones into an IP core network without impacting the current customer base.

Fax and Modem over IP

Mediatrix_fax_over-ipFor many enterprises in different industries, fax and modem transmissions remain one of the most important communication methods. In areas such as finance, government, law, health, real estate, offshore, etc., fax and modem over IP are one of the essential ways to transfer a large number of documents and data, on a daily basis.

Keeping the reliability and quality of those communications without risk while migrating from TDM-based PBXs to IP telephony networks can be a challenge. During the transition from traditional telephony lines to VoIP in the operator network, or the existing legacy telephony systems to the IP-PBX and IP-phones inside enterprises, some interoperability issues may occur between different fax protocols and standards used by the VoIP systems and the enterprise.

M5 Technologies Expertise – What We Offer

M5 Technologies VoIP Adaptors (ATAs), Media Gateways and Session Border Controllers (SBCs) overcome IP fax and modem interoperability challenge by normalising the transmission across the networks, ensuring great flexibility, cost savings and high quality of service.

When it comes to faxes and modems, reliability and security are pre-requirements for many businesses that cannot suffer from failure or loosing data. M5 Technologies solutions offer trustful connectivity and communications to the new IP telephony infrastructure in many scenarios and are adaptable to specific enterprise needs.

Key Benefits

  • Highly interoperable with hundreds of faxes and modem models.
  • Zero touch configuration and easy installation.
  • Portfolio with several ATAs, Media Gateways and SBC models to address operators’ needs of deployment.
  • Compatibility with all SIP protocols and all codecs for fax and modem, such as G.711 and T.38.
  • Survivability: No risk of failure and poor communication during the PSTN replacement.
  • Flexibility to deploy the equipment at the service provider or enterprise, on the edge or in the network, according to the requirements.
  • QoS control for data transmission quality.
  • Cost savings made possible when keeping the existing legacy investments.

diagramoperator_05_c7-g7-and-4100

 

A Partner for Reliable Deployments

Due to the high interoperability and quality of M5 Technologies products, the major telecom operators doing PSTN replacement in the world choose M5 Technologies for their deployments:

  • SIP Trunking: M5 Technologies gateways connect to legacy PBX (PRI/BRI);
  • IP Centrex: M5 Technologies ATAs connect multiple analog ports to phones, faxes, and modems;
  • PSTN Replacement.

Regardless of the use case or scenario, M5 Technologies has the best solutions with VoIP adaptors, media gateways, and SBCs to keep the communication through faxes and modems reliable and cost effective for operators and enterprises.

Fax and Modem over IP – Quality Assurance

For each new firmware release, M5 Technologies technologies go through a complete Quality Assurance Test Plan ensuring improved quality to the launch:

  • Software Stability tests
  • Behavior – We make sure that the user experience does not change
  • Features set – We make sure that all fax and modem features perform at their best
  • Audio quality
  • Image quality
  • Modem Connection Reliability
  • Regression tests – We make sure that new releases behave the same way, and better, than older ones

In-House Lab

M5 Technologies has a complete in-house lab where all the tests are made reproducing real life scenarios based on the most complex deployments and, more than this, going further and beyond customers real use cases.

This way we guarantee the durability and resilience of our products to offer the highest quality of service regardless of how M5 Technologies units are used.

Our stringent test procedures for Faxes and Modems include:

  • SIP over TLS, TCP and UDP
  • Secure audio: SRTP
  • Non-secure audio: RTP
  • FAX over PCMA, PCMU, and T.38
  • Modem over PCMA and PCMU
  • Speed tests range from 7200 BPS up to 57.600 BPS

Access media5corp.com/mediatrix-access-devices/ to learn more about our complete product set for connecting fax and modem over IP.

Relevant Facts

  • Fax and modem tests take more than 600 hours per each release and minimum of 10 pages per each fax sent/received.
  • Interoperability tests are performed with any fax devices against detailed profiles of 147 V.17 and 27 V.34 fax machines and modems.
  • Release criteria are 99% of success: no image errors are allowed in fax transmissions.
  • More than 3000 fax/modem calls for each release.
  • Less than 10 failures in 3000 calls: less than 0.3%.

Decades of Experience

M5 Technologies has a long history of technical innovation. Our expertise in analog and digital audio processing started in 1992 as a sound card manufacturer. This in-depth experience with voice digitalization, tone analyzing and firmware development was the definite basis for M5 Technologies to get into the VoIP market in the mid-90s.

M5 Technologies has cumulated 20 years of experience since it entered the IP Telephony industry. The company became one of the pioneers in SIP protocol development standards and has consequently been improving fax and modem transmissions throughout decades.

  • Formally certified in 50 countries with deployments in more than 75 countries
  • Carrier-grade quality software and hardware with very low RMA level – below 1%
  • In-house software development, M5 Technologies owns full IPR on its core software
  • Expertise with legacy equipment

 

Mediatrix C7 Series

The Mediatrix C7 offers a series of VoIP gateways featuring analog FXS, FXO, and ISDN BRI S0 T0 ports. Secure and reliable, the C7 VoIP gateways are the most price-effective solution for branch offices and SMBs, ensuring a simple and transparent connection to the PSTN and analog terminals.

Mediatrix 4102S

The Mediatrix 4102S is a VoIP adaptor that interconnects analog telephones, faxes, and modems to SIP based systems. This ATA allows operators to shorten deployment time and ensure a highly secure environment to enable cloud telephony services into branch offices and SMBs.

Mediatrix Portfolio Overview – Product Comparison