Mediatrix successfully completes OXO Connect certification

Mediatrix® has successfully completed the inter-working testing with Alcatel-Lucent Enterprise (ALE) for their Alcatel-Lucent OXO Connect™ Evolution platform, proving again its ability to build gateways highly compatible with most soft switches and PBXs worldwide. The OXO Connect Evolution is the next generation of highly scalable and reliable pure IP communications platforms brought to the SMB market by Alcatel-Lucent Enterprise.

The tests were realized between July and August 2018 in ALE’s lab in India and attest the full compatibility of the Mediatrix C7 and 4102 Analog VoIP Adaptor with the OXO Connect Evolution platform. Completing with success the inter-working testing is the official confirmation that Mediatrix platforms integrate smoothly with the next generation of ALE’s communication systems to provide a hassle-free solution to customers.

Mediatrix Analog VoIP Adaptors are part of a complete portfolio of on-premise access devices to connect telephony equipment to Cloud-based networks. “The Mediatrix ATAs are a great addition to our list of certified partner products, as M5 Technologies and ALE share common values of Customer Satisfaction and Reliability”, states Rachid Himmi, AAPP director at Alcatel-Lucent Enterprise.

Mediatrix and OXO Connect

Both leaders in their segments, Alcatel-Lucent Enterprise and M5 Technologies have proven their ability to respond to the ever-changing needs of SMBs, specifically supporting the growth of small to mid-size businesses. They provide smaller companies with the high-quality connections they need to get ahead. With the business space becoming increasingly competitive, the OXO Connect Evolution is ideal for those in search of a complete, pure IP communication solution that can scale and adapt to their business.

According to Mediatrix product line manager, Eric Beaudoin, “Businesses aiming to deploy converged communications will find the Mediatrix C7, S7, and 4100 VoIP Adaptor Series to be the most reliable, cost-effective, and interoperable solution for simple installation, maintenance, and operation of the OXO Connect Evolution”. He further added that “All Mediatrix VoIP gateways run the same proprietary DGW firmware and use the same FXS telephony cards, assuring compliant integration across ALE on-premise systems”.

Download the ALE Application Partner Program Inter-Working Report here.

 

ABOUT M5 Technologies

M5 Technologies is a global supplier of multimedia communication solutions, well-known for its reliable, carrier-grade Mediatrix gateways. With a focus on innovation and excellence in customer support, M5 Technologies delivers highly adaptive hardware and software components for business multimedia communications and collaboration. M5 Technologies is present worldwide with local representatives in North and Latin America, Europe, and the Middle East.

 

ABOUT ALCATEL-LUCENT ENTERPRISE

A heritage of innovation and dedication to customer success has made ALE an essential provider of enterprise networking, communications and services to over 830,000 customers worldwide. With global reach and local focus, our 2200+ employees and 2900+ partners serve across more than 50 countries marketed under the Alcatel-Lucent Enterprise brand. Learn more at al-enterprise.com

 

 

Sentinel 100 Hybrid SBC

The Sentinel 100 Hybrid SBC is the most complete and reliable Session Border Controller and Media Gateway for SMBs. With a flexible architecture designed for a variety of use cases, including SIP Trunking, Hosted Services, and Unified Communications, Sentinel 100 is a trustworthy solution for any stage of SIP deployment with incomparable QoS monitoring, security, survivability, and interoperability.

Mediatrix Portfolio Overview – Product Comparison

Sentinel 100 Pure SBC

The Sentinel 100 Pure SBC is a high performance SBC for SMBs. Designed to carry out SIP normalisation, network demarcation, survivability, and security, the Sentinel 100 offers QoS monitoring, remote mass management, and troubleshooting tools for a cost-effective network maintenance and customer service.

Mediatrix Portfolio Overview – Product Comparison

Mediatrix G7 Series

The Mediatrix G7 Series is a reliable and secure media phone gateway with VoIP Analog Adaptor capabilities for SMBs. Featuring  E1/T1 PRI, ISDN BRI, and FXS/FXO interfaces; the Mediatrix G7 phone gateway series provides the best solution to connect legacy equipment to cloud telephony services and IP PBX systems to PSTN landlines.

Mediatrix Portfolio Overview – Product Comparison

Fax and Modem over IP

Mediatrix_fax_over-ipFor many enterprises in different industries, fax and modem transmissions remain one of the most important communication methods. In areas such as finance, government, law, health, real estate, offshore, etc., fax and modem over IP are one of the essential ways to transfer a large number of documents and data, on a daily basis.

Keeping the reliability and quality of those communications without risk while migrating from TDM-based PBXs to IP telephony networks can be a challenge. During the transition from traditional telephony lines to VoIP in the operator network, or the existing legacy telephony systems to the IP-PBX and IP-phones inside enterprises, some interoperability issues may occur between different fax protocols and standards used by the VoIP systems and the enterprise.

M5 Technologies Expertise – What We Offer

M5 Technologies VoIP Adaptors (ATAs), Media Gateways and Session Border Controllers (SBCs) overcome IP fax and modem interoperability challenge by normalising the transmission across the networks, ensuring great flexibility, cost savings and high quality of service.

When it comes to faxes and modems, reliability and security are pre-requirements for many businesses that cannot suffer from failure or loosing data. M5 Technologies solutions offer trustful connectivity and communications to the new IP telephony infrastructure in many scenarios and are adaptable to specific enterprise needs.

Key Benefits

  • Highly interoperable with hundreds of faxes and modem models.
  • Zero touch configuration and easy installation.
  • Portfolio with several ATAs, Media Gateways and SBC models to address operators’ needs of deployment.
  • Compatibility with all SIP protocols and all codecs for fax and modem, such as G.711 and T.38.
  • Survivability: No risk of failure and poor communication during the PSTN replacement.
  • Flexibility to deploy the equipment at the service provider or enterprise, on the edge or in the network, according to the requirements.
  • QoS control for data transmission quality.
  • Cost savings made possible when keeping the existing legacy investments.

diagramoperator_05_c7-g7-and-4100

 

A Partner for Reliable Deployments

Due to the high interoperability and quality of M5 Technologies products, the major telecom operators doing PSTN replacement in the world choose M5 Technologies for their deployments:

  • SIP Trunking: M5 Technologies gateways connect to legacy PBX (PRI/BRI);
  • IP Centrex: M5 Technologies ATAs connect multiple analog ports to phones, faxes, and modems;
  • PSTN Replacement.

Regardless of the use case or scenario, M5 Technologies has the best solutions with VoIP adaptors, media gateways, and SBCs to keep the communication through faxes and modems reliable and cost effective for operators and enterprises.

Fax and Modem over IP – Quality Assurance

For each new firmware release, M5 Technologies technologies go through a complete Quality Assurance Test Plan ensuring improved quality to the launch:

  • Software Stability tests
  • Behavior – We make sure that the user experience does not change
  • Features set – We make sure that all fax and modem features perform at their best
  • Audio quality
  • Image quality
  • Modem Connection Reliability
  • Regression tests – We make sure that new releases behave the same way, and better, than older ones

In-House Lab

M5 Technologies has a complete in-house lab where all the tests are made reproducing real life scenarios based on the most complex deployments and, more than this, going further and beyond customers real use cases.

This way we guarantee the durability and resilience of our products to offer the highest quality of service regardless of how M5 Technologies units are used.

Our stringent test procedures for Faxes and Modems include:

  • SIP over TLS, TCP and UDP
  • Secure audio: SRTP
  • Non-secure audio: RTP
  • FAX over PCMA, PCMU, and T.38
  • Modem over PCMA and PCMU
  • Speed tests range from 7200 BPS up to 57.600 BPS

Access media5corp.com/mediatrix-access-devices/ to learn more about our complete product set for connecting fax and modem over IP.

Relevant Facts

  • Fax and modem tests take more than 600 hours per each release and minimum of 10 pages per each fax sent/received.
  • Interoperability tests are performed with any fax devices against detailed profiles of 147 V.17 and 27 V.34 fax machines and modems.
  • Release criteria are 99% of success: no image errors are allowed in fax transmissions.
  • More than 3000 fax/modem calls for each release.
  • Less than 10 failures in 3000 calls: less than 0.3%.

Decades of Experience

M5 Technologies has a long history of technical innovation. Our expertise in analog and digital audio processing started in 1992 as a sound card manufacturer. This in-depth experience with voice digitalization, tone analyzing and firmware development was the definite basis for M5 Technologies to get into the VoIP market in the mid-90s.

M5 Technologies has cumulated 20 years of experience since it entered the IP Telephony industry. The company became one of the pioneers in SIP protocol development standards and has consequently been improving fax and modem transmissions throughout decades.

  • Formally certified in 50 countries with deployments in more than 75 countries
  • Carrier-grade quality software and hardware with very low RMA level – below 1%
  • In-house software development, M5 Technologies owns full IPR on its core software
  • Expertise with legacy equipment

 

Mediatrix C7 Series

The Mediatrix C7 offers a series of VoIP gateways featuring analog FXS, FXO, and ISDN BRI S0 T0 ports. Secure and reliable, the C7 VoIP gateways are the most price-effective solution for branch offices and SMBs, ensuring a simple and transparent connection to the PSTN and analog terminals.

SIP Trunking Deployments

Although SIP Trunking deployments represent a significant revenue stream for carriers and service providers, it also comes with many concerns about service quality. M5 Technologies allows you to lower costs by providing a less expensive infrastructure and enabling scalable and secure communications networks.

Sentinel_400_media5

On the customer’s side, operators must provide a reliable and secure environment for their IP communications to ensure a high service quality while taking care of issues that may occur between carriers’ systems and customers’ CPEs.

Our portfolio enables carriers to deliver the best customer experience with reliable survivability, interoperability and protection in addition to easy Media Gateway and SBC deployment, integration and management.

Main Benefits

  • Low-cost deployment and management
  • Protect both Service Provider’s network and Customer’s network
  • Ensure quality of service due to the high survivability
  •  Solve SIP interoperability issues between Service Provider and IP-PBX

Reduce SIP Trunking deployments costs with Virtuo, an easy management tool

The efficiency of SIP Trunking deployments and maintenance activities not only reduces operating costs but also leverages the customer’s perception of first class support services.

Mediatrix focuses on the innovation of CPE management to enhance the provisioning and troubleshooting processes. Comprehensive configuration templates and custom factory profiles, offering carriers and service providers great tools to shorten service activation and reduce maintenance costs.

Diagram[Operator]_15_Sip-trunking-deployments_Sentinel

Virtuo EMS – Element Management System

Protect the Edge of Your Network

The public network offers Service Providers the possibility to expand their offering without any frontiers. This is also an opportunity for intruders to exploit security weaknesses at the edge of the network and make fraudulent use of the services.

Unprotected networks are also subject to several attacks like denial of service and breach of confidentiality.

Mediatrix provides advanced SIP and IP Security mechanisms to protect the edge of the network, providing powerful security features to monitor and control any attempt to access the network.

Offer Survivability and Quality of Service

Service quality and continuity are paramount to a successful service provider business. In case of WAN failure, Mediatrix will ensure the internal call control while redirecting external calls to a secondary, geo-redundant server or to the PSTN, if available. Failover and fallback are completely seamless and transparent to the phones and PBXs in the enterprise.

Traffic shaping and call admission control ensure that the user experience is safeguarded.

Connect any device to your network

While the core infrastructure is 100% prepared to deliver communication services, the equipment sitting at customers’ premises may not be that ready to enable SIP Trunking or Hosted Services right away.

When the transition to a full IP solution is not an option, Mediatrix multi-service platforms allows for the conversion of any legacy and SIP-based communication systems into a single and normalized SIP interface.

Differentiators

  • Virtual Machine – Run your 3rd party applications with Sentinel 400
  • Zero Touch Configuration – Save time and money with easy deployment
  • Pay-as-you-go – Cost-effective modular device

Virtual Machine – Integration with Third Party Applications

Sentinel 400 provides an open environment allowing customers to bundle their own applications into a business-class multi-service platform, optimizing CPE investment while addressing complex customer solution needs.

Mediatrix technologies provide a reliable hardware infrastructure, facilitating value-added applications and reducing CAPEX by using a single device to run 3rd party apps inside it.

Zero Touch Configuration

Provisioning for SBC multi-service devices may require advanced technical knowledge and complex configuration procedures. Mediatrix provides customized factory settings allowing a device to self-configure at the initial startup. Furthermore, Sentinel 400 introduces innovative pre-defined Rulesets to accelerate the installation process and simplify technical complexity for easier system management and troubleshooting.

These Rulesets allow administrators to easily manage service activations, saving both time and money. A Ruleset Editor also allows administrators to create new Rulesets or modify existing  Rulesets to adjust configuration settings as needed.

The Mediatrix Sentinel 400 also provides advanced troubleshooting tools for resolving problems, monitoring operational activities, and collecting relevant service administration information.

Protect CAPEX & OPEX

With pricing competition from Over The Top providers, Service Providers can now sharpen their operational structure and ensure profitability while preserving customer satisfaction with an outstanding quality of service. Migration to VoIP is a well-known strategy, but infrastructure investment and manpower training can represent significant challenges to a successful service launch.

Sentinel 400 offers a competitive pricing structure and can be initially deployed as a single chassis with a basic configuration. Sentinel 400 can be field-upgraded by adding telephony cards or SBC licenses according to the specific needs of each enterprise customer. This positions Sentinel 400 as a pay-as-you-go solution that allows customers to align their infrastructure investment with the changing demand for services.

The operators or service providers that have just migrated their customers to SIP, or are in the process, can trust Sentinel 400 as a modular device for every phase of deployment. Learn more on why Sentinel 400 is a complete and profitable solution for SIP migration.