Branch Office Survivability

IP-based telephony systems have introduced great flexibility and broaden ways to communicate for businesses, but they can be adversely affected if IP network outages occur and systems cannot respond properly. When using a hosted IP-PBX or cloud-based UC suite, communication service interruptions may impact corporate productivity and, most times, translate into profit loss.

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Mediatrix Survivability Gateways provide Service Continuity even when access to the primary server is unavailable due to a WAN failure or other outages. Mediatrix ensures the internal call control while redirecting external calls to a secondary, geo-redundant server or to the PSTN.

Survivability Gateways – What We Offer

In case of WAN failure or poor connectivity to the softswitch, the Mediatrix Survivability feature establishes a fallback mode of operation to connect local endpoints (such as IP-Phones, ATAs, analog phones, and faxes) together while redirecting external calls to backup SIP trunks and gateways. It also offers immediate recovery of call control to the softswitch once connectivity is restored.

Mediatrix is able to respond to challenging network and traffic conditions, ensuring remote site survivability and service continuity without manual configuration.

For all business sizes and verticals, Mediatrix offers survivability at a cost-effective price point.

Mediatrix survivability platforms ensure:

  • Fallback to secondary server or PSTN lifeline
  • On-premise communications alive during downtimes
  • Automatically build a contact database for IP-Phones (SIP Registration snooping)
  • SIP server monitoring
  • Registration throttling
  • Dynamic call routing

Survivability Gateways Portfolio

Survivability is available on Sentinel SBCs as well as on the VoIP gateways and Mediatrix G7, C7, and S7 Series phone adapters, featuring any mix of E1/T1 PRI, ISND BRI S0/T0, and analog FXS and FXO ports.

Mediatrix G7 Series – Media Gateway with Analog Adaptor capabilities to connect TDM PBX to Cloud Telephony services and IP-PBX systems to PSTN landlines.

Mediatrix C7 Series – Flexible combination of BRI, FXS, and FXO interfaces in a platform designed to interconnect remote offices with the headquarters through SIP based networks.

Mediatrix S7 Series – Analog VoIP Adaptor with the ability to smoothly connect all IP and legacy equipment to a hosted or on-premise IP-PBX.

Mediatrix S7 LP Series – Industry leading resiliency ATA to deploy cloud telephony services for remote areas and cabling with over-voltage exposure.

Fax and Modem over IP

Mediatrix_fax_over-ipFor many enterprises in different industries, fax and modem transmissions remain one of the most important communication methods. In areas such as finance, government, law, health, real estate, offshore, etc., fax and modem over IP are one of the essential ways to transfer a large number of documents and data, on a daily basis.

Keeping the reliability and quality of those communications without risk while migrating from TDM-based PBXs to IP telephony networks can be a challenge. During the transition from traditional telephony lines to VoIP in the operator network, or the existing legacy telephony systems to the IP-PBX and IP-phones inside enterprises, some interoperability issues may occur between different fax protocols and standards used by the VoIP systems and the enterprise.

M5 Technologies Expertise – What We Offer

M5 Technologies VoIP Adaptors (ATAs), Media Gateways and Session Border Controllers (SBCs) overcome IP fax and modem interoperability challenge by normalising the transmission across the networks, ensuring great flexibility, cost savings and high quality of service.

When it comes to faxes and modems, reliability and security are pre-requirements for many businesses that cannot suffer from failure or loosing data. M5 Technologies solutions offer trustful connectivity and communications to the new IP telephony infrastructure in many scenarios and are adaptable to specific enterprise needs.

Key Benefits

  • Highly interoperable with hundreds of faxes and modem models.
  • Zero touch configuration and easy installation.
  • Portfolio with several ATAs, Media Gateways and SBC models to address operators’ needs of deployment.
  • Compatibility with all SIP protocols and all codecs for fax and modem, such as G.711 and T.38.
  • Survivability: No risk of failure and poor communication during the PSTN replacement.
  • Flexibility to deploy the equipment at the service provider or enterprise, on the edge or in the network, according to the requirements.
  • QoS control for data transmission quality.
  • Cost savings made possible when keeping the existing legacy investments.

diagramoperator_05_c7-g7-and-4100

 

A Partner for Reliable Deployments

Due to the high interoperability and quality of M5 Technologies products, the major telecom operators doing PSTN replacement in the world choose M5 Technologies for their deployments:

  • SIP Trunking: M5 Technologies gateways connect to legacy PBX (PRI/BRI);
  • IP Centrex: M5 Technologies ATAs connect multiple analog ports to phones, faxes, and modems;
  • PSTN Replacement.

Regardless of the use case or scenario, M5 Technologies has the best solutions with VoIP adaptors, media gateways, and SBCs to keep the communication through faxes and modems reliable and cost effective for operators and enterprises.

Fax and Modem over IP – Quality Assurance

For each new firmware release, M5 Technologies technologies go through a complete Quality Assurance Test Plan ensuring improved quality to the launch:

  • Software Stability tests
  • Behavior – We make sure that the user experience does not change
  • Features set – We make sure that all fax and modem features perform at their best
  • Audio quality
  • Image quality
  • Modem Connection Reliability
  • Regression tests – We make sure that new releases behave the same way, and better, than older ones

In-House Lab

M5 Technologies has a complete in-house lab where all the tests are made reproducing real life scenarios based on the most complex deployments and, more than this, going further and beyond customers real use cases.

This way we guarantee the durability and resilience of our products to offer the highest quality of service regardless of how M5 Technologies units are used.

Our stringent test procedures for Faxes and Modems include:

  • SIP over TLS, TCP and UDP
  • Secure audio: SRTP
  • Non-secure audio: RTP
  • FAX over PCMA, PCMU, and T.38
  • Modem over PCMA and PCMU
  • Speed tests range from 7200 BPS up to 57.600 BPS

Access media5corp.com/mediatrix-access-devices/ to learn more about our complete product set for connecting fax and modem over IP.

Relevant Facts

  • Fax and modem tests take more than 600 hours per each release and minimum of 10 pages per each fax sent/received.
  • Interoperability tests are performed with any fax devices against detailed profiles of 147 V.17 and 27 V.34 fax machines and modems.
  • Release criteria are 99% of success: no image errors are allowed in fax transmissions.
  • More than 3000 fax/modem calls for each release.
  • Less than 10 failures in 3000 calls: less than 0.3%.

Decades of Experience

M5 Technologies has a long history of technical innovation. Our expertise in analog and digital audio processing started in 1992 as a sound card manufacturer. This in-depth experience with voice digitalization, tone analyzing and firmware development was the definite basis for M5 Technologies to get into the VoIP market in the mid-90s.

M5 Technologies has cumulated 20 years of experience since it entered the IP Telephony industry. The company became one of the pioneers in SIP protocol development standards and has consequently been improving fax and modem transmissions throughout decades.

  • Formally certified in 50 countries with deployments in more than 75 countries
  • Carrier-grade quality software and hardware with very low RMA level – below 1%
  • In-house software development, M5 Technologies owns full IPR on its core software
  • Expertise with legacy equipment

 

System Integrators & Enterprises

M5 Technologies offers a rich portfolio of CPEs and mobile applications to meet the demand for real time communications and collaboration tools for Unified Communications solutions.

System Integrators can rely on Sentinel’s Virtual Machine for integration of 3rd Party Applications, and deploy their own solutions into a carrier grade CPE, optimizing hardware infrastructure on-premise while addressing multi-service needs for customers.

Operators and Service Providers

IP Communications brings unlimited ways to exchange real-time multimedia, collaboration, and content sharing tools regardless of the location and the device used to access the network.

M5 Technologies dedicates itself to innovation, delivering carrier grade products and services aimed at achieving the best customer experience.

Cloud Telephony Devices

Cloud-solutions-M5 TechnologiesCloud telephony is a well-known, low-cost, and easy way to upgrade corporate communications. If your company considers migrating to Cloud Telephony and having all the advantages of this technology, M5 Technologies is the experienced partner that your business is looking for.

The Mediatrix gateways portfolio is a safe and cost-effective choice to go to Cloud. Our VoIP Gateways and Analog Adaptors smoothly connect IP CPEs (such as IP-phones, laptops, and mobile phones) to legacy equipment (such as analog phones, fax machines, point of sales devices, and alarm systems). Mediatrix also counts on robust Session Border Controller platforms (SBCs) for pure IP networks and equipment.

Cloud Telephony – What We Offer

Our solutions address each phase of SIP Migration; ensuring interoperability, survivability, redundancy, 3rd party application integration, easy deployment, and management for enterprises of any size and vertical.

Main Benefits

Branch_Office2      Easily connect offices and remote workers.

Headset-100_media5      High-quality voice.

icons8-firewall-100_media5      Secure VoIP.

Link_Chain       Ensure business continuity with survivability.

tags15       Enable flexibility while controlling costs.

Security_media5       Encryption and protection against fraud attacks.

Positive Dynamic_growing_chart       Migrate step by step and gradually upgrade your equipment.

Why Mediatrix for Cloud Telephony

 

AVOID INTEROPERABILITY ISSUES

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Mediatrix complies with legacy telephony specifications to smoothly integrate landlines as well as analog and ISDN devices with IP communications systems, avoiding interoperability issues.

The Mediatrix Analog VoIP Adaptors of the Mediatrix C7, S7, and S7 LP Series as well as the 2-FXS Mediatrix 4102S count on a rich feature set for a comprehensive VoIP solution, including:

  • Analog phones, fax, and modem support
  • High-quality voice
  • Configuration for up to 28 voice channels
  • 3-way conference call and conference server support, collect call blocking, CCNR, and CCBS
  • IP-Phones Survivability for Branch Offices
  • NAT, firewall, and router capabilities
  • and more!

SAVE MONEY INVESTING ONLY ONCE FOR THE COMPLETE MIGRATION

Mediatrix_Sentinel_400_SBCOur Enterprise Session Border Controllers, named Sentinel SBC, are recognised for their high quality, powerful feature-set, cost-effectiveness, and easy deployment.

Sentinel can adapt to different situations and use cases for each phase of Cloud migration. Mediatrix Sentinel can be used, for example, as a gateway connecting SIP trunks to analog phones, or as an E-SBC to make sure that only encrypted signaling and media are going in and out of the enterprise.

ENSURE HIGH-QUALITY UC

Less resilient networks are subject to disruption and poor quality of real-time communication services. The Mediatrix portfolio offers Survivability and quality of service to ensure connectivity between all users, on-site or remotely, and high-quality UC anytime and everywhere.

Migrate to SIP Telephony

shutterstock_373265089More and more businesses are looking for new ways to implement Unified Communications solutions to improve their efficiency. This is why many enterprises are migrating to SIP Telephony, which means migrating from TDM-based telephony architectures to a SIP-based network.

The Mediatrix portfolio provides affordable and high-quality solutions (including Media Gateways, Phone Adaptors, and SBCs) to promote the convergence of traditional phone services into the new IP-based voice, video, and data.

MAIN BENEFITS

  • Flexibility and interoperability between many devices
  • Survivability and quality of service during each phase of SIP migration
  • High levels of security with encrypted signaling and media
  • Lower costs of VoIP implementation and management for service providers, integrators, and customers

M5 Technologies’s Solutions Address Each Phase of SIP Migration:

  • PSTN Replacement – Migrate the network into IP and keep the connectivity between analog/ISDN equipment and the new SIP core.
  • Hybrid Legacy/IP system –Add new IP applications and services to the enterprises’ legacy communications system.
  • Fully migrate to SIP – Finally, enterprises will gradually move users to SIP extensions until all users are migrated.

Mediatrix Differentiators for Enterprises

Integrate legacy and IP-based communication systems

The Mediatrix portfolio of media gateways, phone adaptors, and enterprise session border controllers are recognized for their interoperability with major soft-switches and IMS vendors.

Mediatrix also complies with legacy telephony specifications to smoothly integrate landlines, PBX systems, and both analog and ISDN devices with the IP communications system.

Protect customer quality experience

Less resilient networks are subject to disruption and poor quality for real-time communication services.

The Mediatrix portfolio offers network survivability and security to ensure the delivery of carrier-class services.

IPv4 to IPv6

IPv6 network transition scenarios for business services come with many challenges for enterprises. With the introduction of IPv6 clients and servers within the LAN and the Customer Premises Equipment (CPE), IPv6-capable wide area network (WAN) services are becoming mandatory, while supporting existing IPv4 clients and servers as well.

Diagram[Operator]_03_IPv4 and IPv6

Mediatrix portfolio includes IPv4-IPv6 dual-stack systems. Regardless of when and how long migration to IPv6 will last, Mediatrix ensures high-quality communications for service providers and businesses between IPv4 and IPv6 networks.

Solutions

SIP Trunking, PSTN/TDM Migration, Unified Communications, Hosted Services, Skype for Business, Survivability, and more!