Virtuo EMS | M5 Technologies

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Virtuo EMS

Element Management System

Virtuo is a Cloud-based application offering remote access to Unit Management, Provisioning, Monitoring, and Troubleshooting for Mediatrix devices.

All Mediatrix platforms are Virtuo EMS compatible.

  • Zero-Touch Provisioning
  • Redirect Server
  • Remote Unit Configuration
  • Firmware Management
  • Licence Key Generation and Activation
  • Experience Monitoring
  • Remote Troubleshooting


  • Redirect Server simplifies the inventory management
  • Intuitive configuration template mechanism
  • Pre-loaded unit information
  • Mass management through a user-friendly interface
  • Detailed information about the status of all your units
  • Remote and planned firmware upgrades
  • Licence pool management
  • Device health and connectivity overview
  • Diagnostic traces and debugging sessions.

API Integration

HTTPS-based REST API allows smooth and hassle free integration of Virtuo in any existing ITSP provisioning servers or other database solutions. Service Providers can therefore easily adapt their current management solution to the Virtuo EMS and get the full power of remote and intuitive management and provisioning.

Let's Keep in Touch

Get in touch with our integration experts for more information.

Technical Specifications

Unit Management Pre-loaded unit information
Unit grouping and transfers
Licence management
Inventory management

Remote Provisioning Redirect Server
Zero-Touch Provisioning (ZTP)
Firmware management
Licence activation

Monitoring Device health and connectivity
Channel use statistics
Call Quality
Call signaling, media quality, and alarm dashboards

Remote Troubleshooting Device diagnostic traces
Remote packet capture
Remote device login

Key Features

  • Secured intuitive Web interface
  • Flexible sub-account support
  • Role-based access control
  • Bulk operations
  • History/activity audit logs
  • OSS/BSS integration.